InfoPass is now available
at all USCIS District offices with its launch in final USCIS Districts : El Paso,
Harlingen, Helena, Kansas City, Omaha, San Antonio and St. Paul.
InfoPass is an Internet-based system that enables the public to go online to schedule
appointments with immigration information officers at U.S. Citizenship and Immigration
Services (USCIS) offices. If you have a complex immigration question or need that
is best addressed by a trained USCIS officer in person, InfoPass offers a convenient
alternative to waiting in line for assistance. InfoPass is a secure Internet site.
HOW DOES INFOPASS WORK?
You access the system by typing www.uscis.gov into your Internet browser
window. No special software is necessary. The only requirements are a computer
with a browser and Internet access.
home page asks you to select your preferred language. InfoPass is currently
offered in 12 languages.
|| Follow screen
prompts asking for your zip code, name, birth date, phone number, desired
appointment type, date, and time.
generates an electronic appointment notice, which appears on the screen.
are available in two-week blocks.
WHAT SHOULD I TAKE TO MY APPOINTMENT?
Bring a print out of the appointment notice. The notice gives the date and
time of the appointment, the USCIS office address, and instructions on any
additional documents required.
|| Be prepared
to present personal identification, such as a government-issued ID card,
passport, valid driver’s license, I-94, Work Authorization Card, or green
|| Bring any
forms, receipts, translations, and original documents related to your inquiry.
|| You can cancel
and reschedule appointments over the Internet using the identification numbers
at the bottom of your appointment confirmation notice.
|| If you lose
your appointment notice, you may generate a replacement by accessing InfoPass
and entering the information requested.
IS INFOPASS FOR ME?
You may not need to visit a USCIS office to receive the assistance you need. Immigration
forms are available on the agency’s website at www.uscis.gov, or by calling the
National Customer Service Center (NCSC), 1-800-375-5283. Customers can also file
for an immigration benefit by using E-Filing. E-Filing currently supports eight
of the most frequently used forms that account for over 50% of the applications
filed each year. To check the status of an application filed with a USCIS service
center, you can also go online and select “Case Status Online.”