Call Us Today: 202-787-1944

Immigration News
Changes in immigration that impact your life.

Home  >  Immigration News  >  News Archive  >  USCIS  >  News Article

News Jump: 

Infopass takes Texas into its stride
Print This Article
Discuss This Topic
Create News Alerts
Online Appointment System Eliminates Need to Wait in Line for Immigration Information

- Calling InfoPass a customer service milestone, U.S. Citizenship and Immigration Services (USCIS) today formally opened the Internet-based appointment system to residents of the Houston area. This launch is part of a national effort to implement InfoPass in all 22 USCIS District offices around the country, including all 34 Sub-Offices by early September 2004. With InfoPass, the public can go on-line to schedule a date and time to meet with an immigration officer, avoiding the need to wait in line. InfoPass first debuted in Miami last year and has eliminated the lines in that office completely. Traditionally, customers would begin lining up outside USCIS District Offices at dawn to speak to an Immigration Officer. USCIS Director Eduardo Aguirre predicts that InfoPass will ultimately mean the end of the line to wait in line all together.

“This is another important stride for USCIS in our commitment to offer customers world class service,” Director Aguirre said. “We are using updated technology to improve the experience for our customers by enabling them to schedule an appointment that is convenient for them on their own time.” InfoPass is now offered in 12 languages including: Arabic, Chinese, Creole, French, Korean, Polish, Portuguese, Spanish, Tagalog, Russian, and Vietnamese. USCIS plans to add additional languages in the future. “Now that we have InfoPass, we are certain that our customers will get the assistance they need,” said USCIS Director for the Houston District office, Hipolito Acosta. “InfoPass is a customer friendly tool that will allow our customers to take control of their own schedules.”

USCIS Customer Service Options Online

InfoPass is one of several USCIS innovations designed to make immigration services more convenient and accessible for the general public. USCIS also offers E-Filing that allows customers to go online to file for an immigration benefit. E-Filing supports eight of the most frequently used forms that account for more than 50% of applications filed each year. By the end of 2006, E-Filing will support twelve forms that account for over 90% of the applications filed yearly. Customers may also go online to check the status of their pending applications, and build a portfolio of up to 100 cases to check. USCIS also offers customers e-mailed updates when the status of their case changes. Customers may access all USCIS Internet-based services on For any additional information you can also call the National Customer Service center toll-free telephone at 1-800-375-5283.

Print This Article
Discuss This Topic
Create News Alerts

Premium Processing Now Available For Certain Cap-Exempt H1B Petitions
FY 2018 H1B Cap Update: USCIS Completes Data Entry Of Petitions Selected In H1B Lottery
FY 2018 H1B Cap Update: USCIS Completes H1B Lottery
FY 2018 H1B Cap Reached!
More >>

Premium Processing Now Available For Certain Cap-Exempt H1B Petitions
Visa Bulletin June 2017: EB-1 China and EB-1 India Retrogress; EB-2 Advances Marginally for China and India
FY 2018 H1B Cap Update: USCIS Completes Data Entry Of Petitions Selected In H1B Lottery
CBP Global Entry Program Extended To Citizens of Argentina
More >>

News Jump: 

U.S. Immigration Attorney - Consult Now!

Immigration Services
  Fast, Easy and Economical Avoid Costly Immigration Errors!
Immigration Guide
 Know Your U.S. Immigration Options
Immigration Law FAQ
 Detailed Answers to Your Immigration Questions
Immigration Articles
  Interesting and Useful Articles on a Variety of Relevant Topics

How can we help you?
Receive latest immigration updates and free legal tips by e-mail. Sign up now!
Legal terms explained in plain English!
H1B Address Change of Work Locations: When Do You Have To File H1B Amended Petitions?
H1B Visa Lottery 2017: Improving Your Odds of Success
H1B Visa Cap 2017: Things You Must Know
Filing H1B Cap 2018 Petitions:How To Get A Head Start With VisaPro’s H1B Visa 2018 Timeline
H1B Cap Exempt Employers: How Do You Find Out If You Qualify?
H-1B Cap Has Reached:How Do You Hire H-1B Cap Exempt Candidates?
2018 H1B Cap Petitions:How To Properly File With USCIS
H1B Cap Exempt – Are You Eligible?
5 Common H1B Cap 2018 Filing Mistakes - How to Avoid Them
H1B Cap 2018 Filing Secrets: Why You Should Plan Now?
More Articles...

Get a detailed, written opinion online in less than 3 business days from a licensed immigration attorney.
Experienced Immigration Attorneys - Consult Online or By Telephone

Alerts & Newsletter
Create and Manage your
e-mail alerts for FREE.