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Administrative Processing at U.S. Consulate, Chennai
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Applicants for non-immigrant visas no longer have to spend their time making calls and sending e-mail messages to the American Consulate, Chennai to check the status of their visa cases which have been refused pending administrative processing. The Consulate has devised a procedure where at the time of their interview an applicant who has been refused pending administrative processing would receive either a pink handout or a blue handout from the Consular officer. If you received a PINK handout, you can check the status of your case online, as per procedure detailed below. If you received BLUE handouts please read the following paragraph and follow the instructions given therein.

Blue Handout Cases – Wait till the Consulate contacts you

The blue handout will inform the applicant that additional information is needed or further additional processing would be required. In such cases the American Consulate, Chennai will get in touch with the applicant in due course as and when further action is required from the applicant. Specific instructions will be sent on a case by case basis. If your case falls within this category, PLEASE DO NOT CONTACT the Consulate regarding the status of your case.

Pink Handout Cases – Check the status online

If you received a pink handout at the time of your interview, you can check the status of your case through the online system. The case list is updated on a daily basis to show the cases that have been processed. A case will have only one of three remarks “Pending process” or “Contact the Consulate” or “Send Passport”.

Pending process: Your case is still pending administrative processing. A visa cannot be issued prior to completing this processing. The Consulate cannot waive this processing for any applicant. This is not a matter of missing documents and is in no way related to the number of times an individual may have been able to obtain visas or enter the U.S. in the past. If your case is “Pending Process”, please DO NOT contact the Consulate or you may risk delaying the administrative processing of your visa.

Contact Consulate: Your case has been processed and the Consulate needs additional information from you to process the case to completion. Please e-mail the Consulate at In the subject line of your email indicate your case number and the remark “Contact American Consulate, Chennai”. You may write a simple email indicating that the online status of your case shows that you need to contact the consulate, and requesting the documents required to be submitted by you. Sample text of the email can be: “The remarks against my case number on the website indicate “Contact Consulate”. Please let me know the documents I need to submit in order to further pursue my application.”

Send Passport & DD: Each case will have specific instructions about the documents that an applicant is required to send. Some cases will have simple directions such as send Passport and DD. Others may require additional documents such as the copy of the I-20 or the original DS-2019 with feasible reporting dates. Whenever you are asked to send in the itinerary with the passport, you need to also send proof that your travel plans are still valid and necessary. You may send in all necessary documents marked “Attention: CHENNAISAO” using VFS Services, Tel: 044-5231-6767. The service fee of Rs.141/= per passport (inclusive of Service Tax) is payable in cash or by DD/HDFC Bank Check favoring “HDFC Bank a/c VFS”.

For further information and latest status of the cases are available on the website of U.S. Consulate, Chennai.


We at VisaPro receive a lot of calls in our Indian office in Hyderabad regarding the delays in their visa processing due to administrative processing. Applicants are often confused regarding how long they need to wait before they can get a decision on their application. We thank the American Consulate, Chennai for establishing a procedure whereby certain applicants will be able to check the status of their visa applications that are pending ‘administrative processing’.

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